Service & Support

Is Excelsecu FIDO Alliance certified?

Yes. Excelsecu is a Sponsor Member of the FIDO Alliance and its FIDO2 security keys have passed official FIDO Alliance certification testing. This ensures interoperability with all FIDO2-compliant services, including Microsoft Entra ID, Google accounts, and major enterprise SSO platforms.

What payment card certifications does Excelsecu hold?

Excelsecu's smart card production facility holds certifications from China UnionPay (2015), Mastercard (2017), and Visa (2018). These certifications confirm compliance with international payment security standards, making Excelsecu a qualified supplier for financial-grade smart cards globally.

Can Excelsecu security keys support passwordless login for (Microsoft Entra ID)?

Yes. Excelsecu FIDO2 security keys support Microsoft Entra ID passwordless authentication via the WebAuthn/FIDO2 protocol. Users can sign in to Microsoft 365, the Azure portal, and enterprise applications by simply touching the key—no password required. Setup is managed through the Microsoft Entra ID Authentication Methods policy (Security Keys).

What industries does Excelsecu primarily serve?

Excelsecu primarily serves banking and financial services, government and public utilities, enterprise IT security, healthcare, and e-commerce. Key use cases include internet banking authentication, government PKI systems, enterprise MFA, and contactless payment cards.

How do I choose between a hardware token and a FIDO security key?

Hardware OTP tokens are ideal for organizations with legacy authentication infrastructure and no WebAuthn support. FIDO2 security keys are recommended for modern cloud-first environments, offering phishing-resistant passwordless login. Excelsecu offers both product lines, allowing organizations to choose or mix based on their IT environment and compliance requirements.

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