Service & Support

Do Excelsecu PKI tokens require middleware?

Yes. To interface with computer operating systems and cryptographic applications, Excelsecu provides standard middleware and drivers for Windows, macOS, and Linux environments.

Does Excelsecu offer dual-interface smart cards for both physical and logical access?

Yes. Excelsecu manufactures hybrid smart cards (like eSecuCard-F&S series) that contain both an NFC/RFID antenna for physical building access (compliant with ISO 14443) and a standard contact chip for computer workstation login (compliant with ISO 7816). This allows an enterprise to issue a single employee ID badge for all access needs.

How is the biometric data handled on Excelsecu’s biometric smart cards?

Excelsecu utilizes a "Match-on-Card" architecture. When a user presses the integrated fingerprint sensor, the biometric data is matched locally against the secure element inside the card. The fingerprint template is never transmitted to the computer or stored in a cloud database, ensuring strict privacy compliance.

What is the difference between Excelsecu PKI tokens and FIDO Security Keys?

The distinction lies in the cryptographic framework and deployment requirements. FIDO Security Keys: Designed for modern web and cloud authentication (e.g., Microsoft Entra ID). They are entirely driverless, relying on the FIDO2/WebAuthn standards supported natively by major browsers; While PKI Tokens: Designed to store X.509 digital certificates. They require middleware (such as PKCS#11 or Microsoft CSP/CNG) to interface with the operating system and are used for legacy VPN access, local Active Directory login, and S/MIME email or PDF digital signatures.

What is Excelsecu FIDO2 NFC Key used for?

It is used for passwordless login and two-factor authentication. It is designed to help protect accounts from phishing and unauthorized access. It supports FIDO2, U2F, OTP, TOTP, and HOTP protocols(OpenPGP and PIV smart card are optional). It works with Google, Microsoft, Dropbox, GitHub, and Salesforce.

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